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in this slide i want to explain the background about my paper. as we know corona virus is a new virus in our world and This virus has spread to almost 188 countries. in Indonesia to minimize the spread of this virus the Republic of Indonesia's Ministry of Health developed an e-HAC(Electronic – Health Alert Card) application or the Health Alert Card. This application is for all domestic and international travelers during this pandemic. But, this application only got 1.4 out of 5 rating stars and numerous negative comments in the Appstore's review column. To validate the e-HAC application's problems, a Pre-Survey of users was conducted using questionnaires and interviews.
After completing the calculations, it was determined that the SUS score from the e-HAC application is 53.87, indicating that the grade D scale and acceptability range are still relatively low. Then, interviews with four persons of various ages were undertaken to elicit more information about the eHAC application's usability. According to the findings of interviews, this application still has several shortcomings.
According to the pre-survey results, it is necessary to enhance several of the existing User
Interfaces in the e-HAC application. Thus, a method called User-Centered Design (UCD) is utilized to enhance the usability of e-HAC applications. The User-Centered Design (UCD) method is the
most widely used method since it incorporates users in the research process and allows for enhancements to the e-HAC application's User Interface based on user feedback |
IEEE/ICACT20220374 Slide.02
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