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The group of users of e- HAC application is people who travel domestically using air transportation and water transportation. also The specification stage of user needs is done using the interview method with three users chosen from 20 respondents at the initial evaluation stage, considering that they feel the constraints when using the e-HAC application.
and this is the interview result from 3 respondent. we can get the new idea from this summary interview to make the good improvement based on user's want.
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IEEE/ICACT20220374 Slide.09
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